About Us
Who Are We?
The DFW PCC is an organization that fosters relationships between the mailing and shipping industry and the United States Postal Service. Our goal is to bring education and awareness to everyone involved in the “LIFE CYCLE OF MAIL“.
The DFW Postal Customer Council works to foster and maintain a close working relationship between mailers, mail owners, package/shippers, the US Postal Service and all industries involved in the life cycle of mail. The DFW PCC offers programs that contribute to the professional growth and development of its membership and serves as a vehicle for the interchange of ideas among ALL industries.
Our Mission:
The mission of the DFW Postal Customer Council is to help YOU and YOUR company:
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Stay ahead of the education curve by attending monthly lunch/learn sessions
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Learn about trends, tips and best practices in the mailing and shipping industry
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Hear about the newest software, hardware, material and more that benefit your company
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Network with the area’s best of the best as well as USPS management and leadership at
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After hours social events
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Golf Tournament
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Holiday luncheon
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Stay up to date on USPS news, postal rates and changes that effect YOUR business
Our Start
If you watched the video by Ruthie Ewers, you will have heard that the National Postal Customer Council™ (PCC®) was established in 1961 to improve communications between U.S. Postal Service® customers and managers. Around that same time, both the Greater Dallas PCC started as one of the first local PCCs in the country. Soon after, the Fort Worth PCC was founded. The PCC organization has grown increasingly more important since the 1970s, when business mailing issues became its primary focus.
The PCC is a national organization sponsored by the USPS. Today, there are more than 155 local Postal Customer Councils with approximately 120,000 members across the nation. Regular meetings, educational programs, mailer clinics, and seminars keep members abreast of the latest Postal Service™ developments. Members also work closely with local Post Office™ locations to make mail service more efficient, resulting in improved delivery and greater customer satisfaction.
In January of 2024 the Greater Dallas and Fort Worth PCC's joined to create a new PCC following a restructure of the USPS regional area. By combining the two PCC’s, we can more effectively support the area’s growing mailing community.
As a USPS recognized organization, annual awards are presented to PCC’s, the Greater Dallas and Fort Worth PCC's have been recipients of many awards over the years.
Recognitions and Awards
Greater Dallas and Fort Worth have continually been recognized on the national level as one of the top PCCs in the country. Listed below are awards recognized by USPS PCC Headquarters Leadership at annual presentation.
2023 GDPCC Awards
Gold & Platinum Level
2022 GDPCC Awards
Gold & Platinum Level
2021 Awards
Gold & Platinum Level
2020 FWPCC Awards
Gold Award Education Program Excellence
Gold Award Membership Program Excellence
Platinum & Gold Level
2020 GDPCC Awards
Gold and Platinum Level
Silver Award Innovation of the Year
2019 GDPCC Awards
Gold and Platinum Level
Bronze Award Innovation of the Year
2019 GDPCC Awards
Gold and Platinum Level
Bronze Award Innovation of the Year
2018 GDPCC Awards
Gold and Platinum Level
Gold Award Innovation of the Year
Silver Award Communication Excellence
Bronze Award Education Excellence
Silver Award Industry Member of the Year, Allen Aven
2017 GDPCC Awards
Gold and Platinum Level
Gold Award Communication Excellence
2016 GDPCC Awards
Postal Member of the Year, John Torrez
District Manager of the Year, Tim Costello
Silver Award for Education Program Excellence
Gold Award for Membership Program Excellence
Gold and Platinum Level
2015 GDPCC Awards
PCC of the Year
Gold Award Communication
Silver Award for Innovation
Silver Award for Education
Gold and Platinum Level
2014 GDPCC Award
Silver Award for PCC of the Year
2014 Platinum Award
Gold Award for Innovation
2013 GDPCC Award
Platinum Award
Gold Award
2012 FWPCC AwardS
Bronze Award for Education
2011 GDPCC Awards
Gold Award
2010 GDPCC AwardS
Gold Award
2009 FWPCC Awards
Bronze Award
PCC Mentor of the Year Award
2008 FWPCC Awards
Bronze Award for Communication
2007 FWPCC Awards
Silver Award for Communication
Gold Award for Education 2007
2005-2006 FWPCC Awards
